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Kralen Groothandel Glaser | Online sieraden winkel

Delivery

Shipping costs

When placing an order online before paying, you will always be informed of the full order amount including the shipping costs.

Shipping method


Depending on the weight and the value of your order, we will ship your order with UPS or PostNL nationally, or UPS internationally.

 

Netherlands | Franco delivery from EUR 50,- excluding VAT


All deliveries placed and paid for on workdays before 12:00 AM, can be delivered the next workday, with 2-3 workdays air gap. Orders placed on Saturday or Sunday are processed the following Monday. During holiday periods orders are processed the following Monday, ranked on time of placement. With online orders between 20 and 50 euros, shipping and administration costs will be charged. Orders can be placed in the web shop from 20 euros.

 

Europe | Franco delivery from EUR 200,-


Delivery between 1-5 workdays.

 

International shipments | Franco deliver from EUR 400,-


Delivery between 3-9 workdays.


Terms and conditions


Once your signed up on our website, you can read our terms and conditions.



Customer service


If you have any questions or remarks regarding your order and would like to speak to an employee, you can call our customer service during office hours at: +31206844744. You can also send an e-mail to info@glaser.nl.

 

Your official invoice


Your invoice including VAT, possible additional costs and the known terms of payment, will be sent after your order is processed through online cart, per e-mail.

 

Returns


If you would like to return an item, the following points need to be taken in consideration:

  • Returns are possible within 14 days of the invoice date
  • The items have to be unused, and the labels have to be intact on the packaging
  • The invoice number has to be stated
  • Sale items cannot be returned
  • Special/customized orders cannot be returned
  • It’s important to know the reason why you are returning you order and for improvements for the future. Therefore, please send along your items and our return form! You can find this form below the section terms and conditions, Returns are at your own cost.

Returns can be sent to the following address:
Glaser Quality Beads
Attn. ‘Returns’
MEERLANDENWEG 62
1187 ZR  AMSTELVEEN
THE NETHERLANDS

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